If an order was paid and you receive a refund without making a request, there are several possible reasons:
There is a small chance an item you purchase will sell out between the time you place your order and the time the order is filled and ready for shipment. If this occurs, we will refund you immediately.
Our system processed a refund because payment was not approved by our processor. Unfortunately, we are not provided any details regarding the reason for the decline. If the processor detects fraud signals during a purchase, your order may be cancelled, and the card refunded to protect all parties involved.
We may issue a refund if more information is needed to properly process your order. ( i.e. full recipient information, ambiguous or insufficient address , etc.) We will contact the buyer via email to request more information. If the request goes unanswered, the order will be cancelled and a refund will be provided.
We ship to Jails, Prisons, and Correctional Facilities across the U.S.A. You can order magazines, subscriptions & books for your incarcerated loved ones through our approved inmate magazine service.
Before you place your order, please check with the state prison or correctional facility to make sure that the magazine you wish to send is on the facility's approved list. You can do this by checking their website or contacting them directly.
When you are ready to place your order, make sure to provide their full name, prison identification number, and the prison facility's complete address. The prison identification number is needed to make sure it gets to them.
Welcome to our inmate book store. We ship to Jails, Prisons, and Correctional Facilities across the USA. Generally, books, periodicals or other publications must be sent directly to an inmate from a publisher, mail order distributor, or bookstore. All facilities have their own rules, so please verify that your purchase is permissible.