If there are discrepancies from what your original receipt says compared to what you have received, please contact us via orders@magillustrated.com. If we determine we left out an item(s) in error, or we sent you the wrong issue of the correct title, we will either ship the missed/correct item at no additional cost to you or issue you a FULL refund.
For inmate orders:
If your order was delivered by USPS, but only some items were given to the inmate, then we are not responsible for the confiscated items by the facility. Only the facility can answer why the items were not given to your loved one.